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Claims & Warranties

Congratulations on bringing your puppy home! We are here to help you along the way after your purchase. If you have any questions that might include but not be limited to the warranty, registration, and/or puppy wellness you can reach out to us! We are available and happy to be of assistance. You can simply call, text, fax or email us 24/7, however, our office hours are 9 AM – 5 PM EST. Please see our contact info below:

Call or Text: 941-780-8563

If email or faxing, please include “Pet ID#, Store Location” in the subject or on the fax cover page.


Fax: 888-429-7998

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